EN ES
CoachFit

Delete your CoachFit account

Applies to both trainer accounts and client profiles of the CoachFit app.

If you are a trainer

  1. Write to us from the same email you registered with on CoachFit at [email protected] or via WhatsApp at 573145197178 , with the subject "Delete my account".
  2. We verify your identity as the account holder.
  3. We delete your account and all your clients within the next 7 business days, and confirm it through the same channel.

If you are a trainer's client

  1. Ask your trainer to delete your profile from their dashboard, or
  2. Write to us directly at [email protected] or via WhatsApp at 573145197178 with your full name and your trainer's name (or your access code).
  3. We delete your profile and your data within the next 7 business days.

What data gets deleted

Deleting an account permanently removes: name, email, phone, profile photo, progress photos and records, training routine, chat messages, and the device push notification token.

We keep no copy after the account is deleted, unless the law requires certain records to be kept (for example, billing records) for the corresponding legal period.